Customer Service Contact us: Need assistance? Have questions? Call us at 800-981-7938
or email us at info@sunrisewd.com
Ordering: How to order
We accept orders on our secure server, via mail [ order form], Fax at 956-233-5347, or by phone at 800-981-7938
Shipping methods & charges All USA orders are sent out Priority mail with USPS. We have a $5.00 shipping and handling charge for for all
orders under $25.00. Free shipping is offered to orders over $25.00 UPS is available
by request. 2nday shipping is available in the United States only, there
is a $20.00 charge for 2nd day shipping. . Method of Payment We accept all major credit cards, Visa, MC, AMX, Discover,
debit cards, we also accept checks and money orders. Order Information An email confirmation will automatically be sent to you
once you place the order. You will also receive an email
tracking number once the order as shipped. International Orders We welcome international orders. The shipping charge for
all International orders is $15.00 USD. We can ship out via
DHL by request only. Returns & Exchanges Free Merchandise exchanges. Simply fill out or exchange form, print it out
and return it with your original order. We will send the
in-stock exchange item out to you immediately, credit you
for your return once its arrived, and only charge you for
your new item(s) Returns-by mail
Mail your item(s) to us at PO Box 13339 Port Isabel, TX 78578. We will simply deduct a flat fee of $5.00 from your
order refund for return postage. Just leave your package
in a secure place where you normally receive your mail or
drop it off at any U.S. Mailbox or Post Office. Unfortunately,
we cannot refund your original shipping charges. |
